Privacy Policy

Last Updated: February 15, 2026

Perfectech ("we," "our," or "us") provides the ESS (Employee Self-Service) mobile application ("App") as a software service to organizations ("Client Organizations" or "your employer"). This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you use the App.

Important: Your employer (the Client Organization) is the data controller for your personal information processed through this App. Perfectech acts as a data processor, providing the technology platform on behalf of your employer. Your employer determines what data is collected and how it is used within their organization.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy and your employer's data protection policies.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you use the App:

  • Authentication Information: Username, password, and authentication tokens
  • Employee Information: Employee ID, name, email address, department, job title, and profile picture
  • Attendance Data: Clock-in/clock-out times, work hours, and attendance history
  • Leave and Time-Off Information: Leave requests, leave balances, leave types, and approval status
  • Loan Information: Loan requests, loan status, and loan history
  • Permission Requests: Permission requests and approval status
  • Payslip Information: Salary details and payslip documents

1.2 Location Information

We collect precise location data when you:

  • Clock in or clock out for attendance tracking
  • Use location-based features within the App

Location data is collected only when you actively use the attendance features and is used solely for verifying your work location.

1.3 Files and Documents

When you upload documents (such as leave attachments or supporting documents for requests), we collect and store these files on our secure servers.

1.4 Device Information

We may collect information about your device, including:

  • Device type and model
  • Operating system version
  • App version
  • Device identifiers

1.5 Usage Information

We collect information about how you interact with the App, including:

  • Features accessed
  • Actions performed
  • Error logs and crash reports

Note: The specific data collected may vary depending on your employer's configuration and requirements. Your employer controls what information is collected and processed through the App.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To enable core App functionality including attendance tracking, leave management, loan requests, permission requests, and payslip access
  • Authentication: To verify your identity and secure your account
  • Location Verification: To verify your location during attendance clock-in/clock-out
  • Communication: To send you notifications about request approvals, rejections, and other important updates
  • Improve Services: To analyze usage patterns and improve App performance and user experience
  • Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
  • Compliance: To comply with legal obligations and company policies

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. Information sharing is controlled by your employer and may occur in the following circumstances:

3.1 Within Your Organization

  • Managers and HR: Your attendance, leave requests, loan requests, and permission requests are shared with your managers and HR department within your organization for approval and management purposes
  • Authorized Personnel: Relevant employee information is accessible to authorized personnel within your organization who need it to perform their job functions

3.2 Perfectech as Service Provider

Perfectech processes your data on behalf of your employer to provide and maintain the App. We act as a data processor and handle your information according to strict contractual obligations with your employer.

3.3 Other Service Providers

Your employer may use additional third-party service providers (such as cloud hosting providers) to support the App's operation. These providers are contractually obligated to keep your information confidential and secure.

3.4 Legal Requirements

Your information may be disclosed if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies). Such disclosures are made in accordance with applicable laws and your employer's legal obligations.

4. Data Storage and Security

4.1 Data Storage

Your information is stored on secure servers in a multi-tenant architecture. Each Client Organization's data is logically separated and isolated to ensure privacy and security. Your employer's data is stored in accordance with their chosen deployment configuration and data residency requirements.

4.2 Security Measures

We use industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Access controls and authentication
  • Regular security assessments

4.3 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Employee data is typically retained for the duration of employment and for a period thereafter as required by applicable labor laws and regulations.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and update your personal information by contacting your HR department.

5.2 Location Permissions

You can control location permissions through your device settings. However, disabling location access may limit certain App features, particularly attendance tracking.

5.3 Account Deletion

If you wish to delete your account or have your data removed, please contact your employer's HR department. Your employer controls employee accounts and data retention. Note that some information may be retained as required by law, regulatory requirements, or your employer's legitimate business purposes.

6. Children's Privacy

The App is intended for use by employees of Perfectech and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

7. International Data Transfers

Depending on your employer's configuration, your information may be transferred to and maintained on servers located outside of your country of residence. Perfectech implements appropriate safeguards to protect your data during international transfers in compliance with applicable data protection laws. Your employer is responsible for ensuring that any international data transfers comply with local regulations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

10. Contact Us

For questions about your data or App usage:

Please contact your employer's HR department or IT support first, as they are the data controller for your information.

For questions about Perfectech's privacy practices or this policy:
Perfectech
Email: info@perfect-tech.co
Address: 18 Ibrahim El-Refaey St, Nasr City, Cairo
Phone: 01032013503

11. Consent

By using the Perfectech ESS App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.